Shipping And Delivery

At Christmas Luminance™, we strive to make sure your orders are processed, shipped, and delivered as smoothly as possible. Below you’ll find answers to common questions about our shipping process.

1. How long does it take for my order to be processed?

Once you place your order, we begin processing it immediately. Order processing usually takes 5–7 business days before shipment.

2. How will my order be shipped?

We partner with trusted shipping carriers to ensure your order arrives safely and on time. Once your order has been shipped, you will receive a confirmation email containing your tracking details.

3. How long will it take for my order to arrive?

Delivery times vary depending on your location and the shipping method selected at checkout. In most cases, orders are delivered within 9–14 business days after shipment. You may track your package using the tracking number provided in your confirmation email.

4. Do you offer international shipping?

Yes, we proudly ship worldwide. Please note that additional shipping charges may apply, and your order may be subject to customs duties, taxes, or fees depending on your country’s regulations. These costs are the responsibility of the customer.

5. What if I have issues with my delivery?

If you experience any issues with your delivery or have concerns about your order, please contact our support team at [email protected]. We will work quickly to resolve the matter and ensure your satisfaction.

6. How are items packaged for shipping?

We carefully package all items to protect them during transit. Our packaging materials are chosen to provide secure and reliable protection, ensuring your order arrives in excellent condition.

7. Can I change my shipping address after placing an order?

For timely delivery, address changes can only be requested within 24 hours of placing your order. If you need to update your address, please contact us immediately. We will do our best to accommodate your request if your order has not yet been shipped.

8. What are the shipping charges?

Shipping costs depend on your selected method and destination. All shipping charges will be calculated and displayed at checkout before you confirm your order.
We hope this information helps you better understand our shipping and delivery process. If you have further questions, please don’t hesitate to reach out to us—we’re here to make sure your shopping experience with Christmas Luminance™ is smooth, safe, and enjoyable.